In many organizations, there may not be an official system, just “our way of doing things”, that is mostly kept in the heads of the staff and when these key staff leave large amounts of knowledge leave with them
A management system is a set of procedures which an organization puts in place and follows in order to meet its objectives without becoming overly reliant on key individuals
ISO management system standards provide a model to follow when setting up and operating a management system and can be applied to any organisation, large or small, whatever the product or service and regardless of the sector of activity.
The benefits of an effective management system include:
- effective use of resources
- improved risk management
- Improved performance
- Increased employee engagement
How is a system implemented?
There are a number of approaches to management systems and the ISO methodology generally follows the Plan, Do, Check, Act approach.
All systems start with a policy which defines an organisation’s commitment, plan and arrangements for managing the issue, be it the environment, energy or health and safety.
An organisation then needs to establish how it intends to put its policy into practice e.g. training, communication and allocation of responsibilities. The next step is actually implementing its policy, establishing targets and developing procedures.
The system needs to be monitored and reviewed to ensure that it works in practice and any necessary changes made to ensure that it keeps working.
What NIFES Can Offer
NIFES consultants can provide a range of services including: –
Gap analysis – comparing an organisation’s current policies, management methods and operational practices and comparing them with the requirements of the standard.
Preparing/reviewing operational procedures so that they assist the organisation in meeting the requirements of relevant ISO standards
Identifying training needs and then preparing and delivering targeted training sessions for staff in order to ensure that staff are both aware of the requirements of the management system and have sufficient knowledge to undertake their individual roles
Undertaking compliance reviews whereby once a system is established a NIFES consultant reviews both the management system and its operation in practice to ensure that it meets the requirement of the relevant ISO standard.
NIFES have assisted clients in gaining or maintaining certification to a ISO and other standards, including:
For more information, please contact:
Tel: 0845 168 684
Mob: 07786 277479