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NHS Premises Assurance Model (PAM)

Why do we need PAMs?

The NHS PAM is a tool that allows NHS organisations to better understand the efficiency, effectiveness and level of safety with which they manage their estate and how that links to patient experience. The NHS PAM has two distinct but complimentary parts:

  • Self-assessment questions (SAQ’s): supporting quality and safety compliance,
  • Metrics: supporting efficiency of the estate and facilities.

The main benefits of the NHS PAM are to allow NHS organisations to demonstrate to their patients, commissioners and regulators that robust systems are in place to assure that their premises and associated services are safe. Provide a consistent basis to measure compliance against legislation and guidance. Allowing NHS organisations to compare how efficiently they are using their premises and prioritise investment decisions to raise standards in the most advantageous way.

Evidence based data is collated for the Domains, their SAQ’s and their Prompt Questions; this is analysed and formulated into an answer for the SAQ spreadsheet with a compliance graded value of which there are 6 grades. This then feeds in to the NHS PAM Metrics and provides a peer comparator.

  • Efficiency
  • Safety
  • Effectiveness
  • Patient Experience
  • Organisational governance

What NIFES Can Offer

NIFES Consulting Group can orchestrate, quantify and collate the data required and complete the five Domains and subsequent Prompt Questions, with a graded assessment of the compliance as per the requirements of NHS standards and good practice. This information can form part of an ISO: 9001 Quality Management System, increasing efficiency and effectiveness.

Managing PAMs Shouldn’t Be Painful

The Concerto Premise Assurance software solution has been developed for Trusts, by Trusts, enabling the PAM SAQ and evidence to be managed in a centrally accessible solution.

Find out more

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For an informal chat about how we can help and what we can offer your business, please get in touch today.

For more information, please contact:

John Baker


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